Skip to main content

FAQs

You have a question? We're here to help! Below you will find useful answers to your questions about your order in the allbuyone onlineshop.
Back
Show all Topics
Invoice / Payment
When will I receive my invoice?

Our system automatically generates your invoice on the delivery date stored in our system and sends it by email to your email address.

For orders placed through our online shop, you can find the corresponding invoices in two locations within your customer account:

Please also check your spam folder. If you have indicated that you would prefer to receive the invoices by post, the invoice will be created, printed and sent by post on the delivery date stored in our system.

You have not received the invoice?

If you have not received an invoice, please contact our accounting department by email (rechnung@allbuyone.com) – we will take care of your request!