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FAQs

You have a question? We're here to help! Below you will find useful answers to your questions about your order in the allbuyone onlineshop.
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Invoice / Payment
How can I change the billing address?

Have you only received an order confirmation so far?

If your order is current, please reply to the order confirmation by email and provide us with the correct billing address. We will amend the data for you.

Have you already received the invoice?

Please use our complaint form for the description and select "invoice correction" as the reason for the complaint.

Changing your billing address for future orders

You can change your address details for future orders and invoices directly in your online account in the customer area.